CVE-2024-28988 – SolarWinds Web Help Desk Java Deserialization Remote Code Execution

The following table lists the changes that have been made to the
CVE-2024-28988 vulnerability over time.

Vulnerability history details can be useful for understanding the evolution
of a vulnerability, and for identifying the most recent changes that may
impact the vulnerability’s severity, exploitability, or other characteristics.

  • New CVE Received
    by [email protected]

    Sep. 01, 2025

    Action Type Old Value New Value
    Added Description SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research. 

    We recommend all Web Help Desk customers apply the patch, which is now available. 

    We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.

    Added CVSS V3.1 AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
    Added CWE CWE-502
    Added Reference https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-3
    Added Reference https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28988
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