CVE-2025-48489 – FreeScout Cross-Site Scripting (XSS) Vulnerability

The following table lists the changes that have been made to the
CVE-2025-48489 vulnerability over time.

Vulnerability history details can be useful for understanding the evolution
of a vulnerability, and for identifying the most recent changes that may
impact the vulnerability’s severity, exploitability, or other characteristics.

  • New CVE Received
    by [email protected]

    May. 30, 2025

    Action Type Old Value New Value
    Added Description FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to insufficient data validation and sanitization during data reception. This issue has been patched in version 1.8.180.
    Added CVSS V4.0 AV:N/AC:H/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
    Added CWE CWE-79
    Added Reference https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jqjf-f566-485j
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